Effective Date: 20-12-2024

At Sunflower Embroidery, we respect your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

We collect and store the following types of information:

  • Personal Information – Name, email address, billing details, and other data provided during purchase or account creation.
  • Payment Information – Processed securely through third-party platforms (PayPal, Stripe, etc.). We do not store your payment details.
  • Website Usage Data – IP addresses, browser type, and pages visited to improve our services.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Processing – To process payments, provide download links, and deliver customer support.
  • Marketing and Promotions – To send newsletters, promotions, and updates (with your consent).
  • Improvement of Services – To analyze website performance and enhance user experience.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal data:

  • SSL Encryption – Ensures secure communication between your browser and our website.
  • Access Control – Only authorized personnel can access your data.
  • Third-Party Compliance – Payment processors and service providers comply with GDPR and industry standards.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share data with:

  • Payment Processors – To complete transactions.
  • Service Providers – For website hosting, email marketing, and customer support.
  • Legal Requirements – If required by law or to protect our rights.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience:

  • Essential Cookies – Necessary for website functionality.
  • Analytical Cookies – To understand user behavior and improve services.
  • Marketing Cookies – To deliver personalized ads and content.

You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Access Your Data – Request a copy of your personal information.
  • Correct or Delete – Modify or request the deletion of your data.
  • Withdraw Consent – Opt out of marketing communications at any time.

To exercise your rights, contact us at [insert email].

7. Data Retention

We retain your data only as long as necessary to fulfill orders, comply with legal obligations, or improve services.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Policy

We reserve the right to update this privacy policy. Any changes will be posted on this page with the effective date updated.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:
Email: [email protected]

Thank you for trusting Sunflower Embroidery with your personal information.